What Services Does the Franchise Offer?
Some services, for instance, help you set up the systems. Other services are pretty practical like voicemail and on-hold. There are even companies that will lease equipment to you if you’re just getting started so you won’t need to buy expensive hardware. Don’t be shy about asking for these add-on services if you think you may need them or are just curious. It may help to do a little Internet research to find out what you need and what is unique.
What Type of Technical Support If Available
No matter how well a system is designed, there are times when it will break down. Ask the company how long it would take to get through to technical support and how long a break-down is likely to last. Ask if the technical support would take place by text messages, cell phone, or on site. On site is best so that the tech would be able to view the problem with his or her own eyes.
How Long Has the Company Been in Business?
Every year, hundreds of companies go out of business. Most of these are start-ups. If you go into business and that venture fails, you’ll have to find another home phone system in Tampa and transfer all the data over. During the transfer is a terrific time to have data and identity stolen. Be safe. Look for a franchise system that has been in business for several days.
One way to gauge how solid the company is in the community is to see if they sponsor any local sports teams or support any local charities. Companies who are involved in their hometown usually aren’t planning on going anywhere.
Choosing a phone franchise system in the Tampa area can be frustrating. You want a reliable, competent company, but finding one of those can be difficult. The best bet for finding such a system can be asking them – and yourself – some tough questions about knowledge and experience. While doing your due diligence, give us at S.G.D. Communications a shot by calling 813-527-9292. We have a long history of providing excellent services to clients across Tampa Bay and can provide many references. We look forward to providing the services you want and need.